Ugh, I just hate it when people use "Question" as the subject of their emails. Things like "ASP.NET question" are just as bad. I'm willing to give people some slack when they're tech support emails, if they're computer-illiterate, but people at Microsoft should not be sending emails with the subject "Question." If someone I knew did that I think I would have to not talk to them for like a week. Although... they might like that.