I have my hair cut at Great Clips. My hair is simple, and I know exactly what I want. Normally I get exactly what I'm looking for... with one exception. About half the time, the person fails to understand that I do NOT want a hard line at the bottom of the hair on the back of my head. This is stupid; I am not in the military, and I am not six years old. Therefore, I do not want a hard-shaved line on the back of my head. Simple! The problem is that the same trimmers are used to "clean up" the spare hairs back there and actually do the deed, so they're just trimming, trimming, and BAM, now you've got the starts of a line. It grows out after a week for the most part, but it still annoys me. Not enough to spend twice as much or more going to someone for whom English is a first language, though.